Ask questions, engage, and pursue outcomes with a mindset of curiosity.
Do what matters.
80/20, keep it lean, focus on what is important now. Pivot as needed.
Find a way forward.
LIsten. Adapt. Fail fast. Aware of the problems, solving for solutions.
Our people know the why behind the what and deliver when you need it. Better outcomes by removing the challenges typically associated with offshore.
Impact players who keep your pace and lean into responsibility.
Critical thinkers who “figure it out”.
Decision-makers who understand the big picture and drive daily outcomes.
Capable of owning the quality of our code, connectivity, and communication. Offshore without the old challenges.
Learning you as a customer first, then as a partner delivering your technical services.
Insights gleaned improve our Services and enrich your customer’s view of you.
Seasoned engineers who thrive in tactical, change oriented roles.
Measurable SLAs for consistency and predictability of practice.
Tooling, efficiencies, and speed to reduce your costs and return your customer’s time.
Our Support teams enable you to focus on your products as we take the lead in caring for your customers. Your priority becomes our passion.
Support tiers (T1-Tn) with customizable SLAs.
Focused on first time resolution using the latest technology: AI, chat bots, and more.
We work when you do.
Plus, we extend 24/7 coverage as desired.
"At Upstart, we rally global talent to deliver in-house performance for an unrivaled offshore experience. We value people and their potential first. This emphasis in people, both yours and ours, is how we win together.
People at their best focused on growing your business responsibly. As that happens, we all succeed."